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Who is Kevin Shoaf?

Kevin Shoaf is an expert in Information Technology from both the technical and business process aspects. Highly regarded as an asset to any company, Kevin is an excellent support professional with the skills and know how to setup, maintain, and manage a company's IT department.

my thoughts.

Should My IT Department Have a Help Desk?

April 20th, 2011

Today, one of the most important departments for a small, medium, or even large business is the Information Technology (IT) department. Depending on the company, the IT department could be named Information Services or Information Technology Services. The IT department is responsible for keeping the business up and running. This is done by ensuring the [...]

Posted in Help Desk | No Comments »

Posted by Kevin Shoaf

Site Relaunch

April 5th, 2011

It has been quite some time since my personal site was active. Instead of building a complex site, I decided to keep it simple. I am going to dedicate the site to my expertise in IT and produce articles regularly describing best practices, my experiences, and how to’s for business’ looking to start or modify [...]

Posted in Site News | No Comments »

Posted by Kevin Shoaf